Poppo LiveContact Poppo Live
Choose the right channel depending on your request. Account, payment and technical issues are handled by the Poppo Live team directly in the app.
Account, payment or technical problem
Contact the Poppo Live team directly. They are the only ones who can access your account.
- In the app — Me › Help (Help Center). This is the fastest channel.
- By email — official@poppolive.com or contact@poppolive.com.
Include your Poppo ID, a clear description of the problem and screenshots if possible.
Questions about creating an agency
For questions about creating or developing a Poppo Live agency, or for partnerships, write to agency@poppolive.net. We usually reply within 24 to 72 hours.
Program applications
- Star Host, Rocket Host, Radio Host — through your agent, via the official Poppo Live channel for agencies.
- S-Idol — by email to sidol@v.show with your Poppo ID, a talent video and proof of income on another platform.
- Esports Host — on the official Discord server, channel #apply.
Before contacting us
Most answers are already on these pages:
This website provides guides about Poppo Live. All features, rules and rewards are subject to the official Poppo Live rules inside the app.